Security
Account safety, password resets, file permissions and practical incident handling.
Passwords
Use the reset password link on the login page if you lose access. Reset links are single-use and expire after one hour.
Use long unique passwords and avoid sending credentials through chat or public support messages.
Files and permissions
Keep sensitive files out of public directories. For PHP projects, configuration values should be readable by the app but not exposed as downloadable files.
Remove installers, test files and temporary scripts after deployment.
Support
If you suspect unauthorized access, create a support ticket with the affected product, timestamps and what changed. Do not paste full passwords in the first message.